RapidWorkshop
NewA flexible operational execution platform for industrial repair workshops. Built for real environments where the work is discovered as you go — not planned to the last bolt in advance.
Sound familiar?
The problems RapidWorkshop solves
Most workshops run on a mix of spreadsheets, paper, and tribal knowledge. It works because a few key employees keep it running. As the business expands, it breaks down.
Spreadsheets out of control
Job trackers in Excel, separate sheets per workshop, inconsistent updates and missing data when you need it most.
With RapidWorkshop: Every job is tracked in one live system, with status, holds, and approvals kept up to date.
Paper job cards everywhere
Photocopied repair sheets, scribbled notes, lost paperwork. Customer questions take hours to answer.
With RapidWorkshop: Photos, notes, measurements, and inspection records are captured against the job at every stage.
No real visibility
Managers walking the floor to find out what is done, what is stuck, and what is waiting on parts or approval.
With RapidWorkshop: A live job status board shows exactly where every repair job stands, in real time.
Tribal knowledge
Key information is in the heads of a few employees. When they are not around, the workshop slows down or stops.
With RapidWorkshop: Configured workflows and a repair history for every asset keep the know-how in the system.
How it works
A workflow that bends to your work
Every repair starts with what you know and adapts as you find out more. RapidWorkshop captures that naturally — without forcing technicians to fight the system.
Job in
Create the job from a customer order, asset return, or quick walk-in. Pull in asset history if it has been seen before.
- Serial number tracking
- Repair history per asset
- Recurring fault patterns
- Customer asset records
Inspect & discover
Strip down, inspect, photograph. Capture findings, measurements, and faults as they are discovered.
- Photo & annotated image capture
- Inspection records and technician notes
- Dimensions & tolerances
- Electrical readings, pressures & temperatures
Adapt the workflow
Branch into the right repair path based on findings. Add steps, parts, or approvals as the job evolves.
- Configurable repair stages
- Branching and conditional logic
- Hold & quarantine states
- Live job status board
Consume parts & materials
Add parts and consumables as they are used. Swap in substitutes when needed and trace serialised components end-to-end.
- Ad-hoc parts and consumables
- Substitute material handling
- Serialised component traceability
- Live consumption against jobs
Test, sign-off, dispatch
Record final tests and inspections. Approvals, evidence, and full traceability move with the asset out the door.
- Pass / fail checks
- Before / after evidence
- Approvals and sign-off
- Turnaround time tracking
Keep customers informed
OptionalGive your customers a secure, branded web portal to track their repair in real time. No more “where is my pump?” calls, and you choose exactly what each customer can see.
- Live repair status for end customers
- Secure, per-customer access
- Configurable visibility (status, ETAs, photos)
- Reduces inbound status calls and emails
How it fits
Controlled flexibility for real workshop operations
Repair and refurbishment work is not the same as line production. Faults are discovered, parts get swapped, and steps change. RapidWorkshop provides structured operational control — jobs, stages, traceability, evidence — while still letting technicians adapt the workflow as they go.
It runs on top of RapidMES, which provides the underlying orders, items, process model, and traceability layer. RapidInventory is an optional add-on when you want live stock and parts control.
Learn more about RapidMES“We know the exact process before work starts.”
- Rigid, pre-defined routings
- Long implementation projects
- Built for repeatable production
“We discover the work as we go.”
- Adaptive, branching workflows
- Deploy in days, not months
- Built for repair and refurbishment
FAQs
Common questions
Operational control without enterprise complexity
RapidWorkshop helps SMEs move on from spreadsheets and paper — without forcing a rigid system on a flexible operation. Book a demo and see how it would fit your workshop.